CBDT launches e-Nivaran to deal with IT grievances!

Income Tax Department has finally launched its ambitious grievance redressal systeme-Nivaran

This e-Nivaran facility aims at superfast resolutions of the complaints of taxpayers.The complaints will be internally escalated to the concerned department in a paperless way and will be tracked by this system until its final solution.

e-nivaran

An exclusive e-Nivaran (electronic resolution) link has recently been activated on the e-filing portal of the department –https://incometaxindiaefiling.gov.in – where taxpayers can register their complaints through their personal computer systems and receive a special PIN number on their registered mobile and email, as their unique number to keep track of the issue.

Source:http://www.thehindubusinessline.com/economy/policy/govt-launches-enivaran-to-resolve-it-grievances/article9086087.ece

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